The process of converting analog information or processes into digital format, or more broadly, the integration of digital technologies into business operations. Can refer to simple format conversion or complete digital transformation of business models.
From 'digit' (Latin 'digitus', finger, later meaning numerical figure) plus suffix '-ization'. Term emerged in the 1950s with computing, expanded to business transformation meaning in the 1990s-2000s.
People often confuse digitization (converting things to digital format) with digitalization (using digital tech to change processes) and digital transformation (completely reimagining business models). It's like the difference between scanning a book, creating an ebook, and inventing audiobooks.
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