The cognitive process of finding solutions to difficult or complex issues through systematic analysis and creative thinking. It involves identifying the root cause, generating alternatives, and implementing the most effective solution.
From 'problem' via Latin 'problema' from Greek 'problema' meaning 'thing thrown forward, question' and 'solve' from Latin 'solvere' meaning 'to loosen, untie.' The hyphenated business term gained prominence in the 1950s with the rise of management science.
Problem-solving as a formal business skill didn't exist until the post-WWII era when operations research specialists brought mathematical approaches from military strategy into corporate boardrooms. Now it's considered one of the top 'soft skills' employers seek!
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