The total number of cases or clients that a professional like a doctor, lawyer, or social worker is responsible for handling at one time.
Compound word combining 'case' (from Latin 'casus,' meaning 'fall' or 'occurrence') and 'load' (from Old English 'hlad,' meaning 'to carry'). Emerged in 20th-century professional jargon.
Teachers often have caseloads of 150+ students per day, which is why studies show heavy caseloads directly predict burnout—your brain literally can't hold that much information!
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