The process of converting a system, business, or organization to use computers, or the state of being computerized.
From 'computerize' plus the suffix '-ation' (forming nouns of action or result), which comes from Latin. The term became common in the 1960s-70s as businesses underwent massive digital transformation.
The computerization of offices in the 1980s was marketed as making work faster and easier, yet studies showed workers actually spent *more* time managing information. This paradox, called the 'productivity paradox,' shows that technology doesn't always create the future we expect.
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