Without a face, or seeming impersonal and impossible to identify as an individual.
From 'face' (Latin 'facies') combined with the suffix '-less' meaning without. It gained the figurative meaning of 'impersonal' during the 20th century as bureaucracy grew.
Big corporations are often called 'faceless' because you can't talk to one real person—you call a number, press buttons, and deal with strangers. This word shows how language reflects our anxiety about becoming numbers instead of individuals in modern society.
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